How to troubleshoot Kibosh for Android Internet issues Go to Settings > VPN and Disconnect DNS Changer (if it is already disconnected, then delete it) > reboot > can you browse now? If yes then stop. Go to Settings and turn WiFi off – now you’re using the Mobile Carrier’s Internet > can you browse now? If yes then stop. Go to Settings > Cellular Networks – is this enabled? If yes then go to step 4. Go to…
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How to remove the Kibosh iOS VPN from your Apple device. Go to Settings > General > Profile See Image # 1 Tap Kibosh iOS VPN Tap Remove Profile (image # 2) Enter your device passcode if prompted Enter the VPN Profile removal passcode you received in the welcome email, or request it here (we’ll need your Kibosh ID). See Image # 3 Tap Delete The Kibosh iOS VPN can be installed / removed / transferred as many times…
You have protected an iOS device with Kibosh iOS VPN so that all Internet access is filtered at all times. Good, however there are a few more steps to ensure this protection is not bypassed. What we don’t want is for the user to purposely, or accidentally install apps that tunnel through filters. Yes, there are apps designed just for this, but the solution is simple: the user must get permission to install an app. In general though, we all…
How to remove the Kibosh iOS Security filter from your device. Open the Kibosh Cloud app, if you don’t have it installed skip to step 4.1 The app should show Filter Status: ON Tap Disable Protection Follow the instructions Go to Settings > General > Profile Tap Kibosh Cloud iOS Select Delete Profile Enter your passcode Enter the Remove Protected Profile passcode NOTE: This passcode is in your Kibosh Cloud iOS welcome email. If you don’t have it you…
This applies to all iOS devices using Kibosh iOS VPN security. If the Internet stops working this can usually be resolved by rebooting the iOS device. It takes less than a minute. After rebooting if you get a VPN login screen, simply cancel it. If rebooting does not resolve your issue, and the VPN icon is in the iOS toolbar, open a ticket.
Note: These instructions only work for Wi-Fi connections because Android does not allow you to change the DNS servers when connected to cellular networks. Also, the changes are network specific, so you’ll need to change the DNS servers every time you connect to a new wireless network. The good news is that Android remembers the settings, so you won’t have to do anything the second time you connect to a network. From the Android Menu home screen, tap Settings.…
